Frequently Asked Questions
How can I contact you?
Please get in touch with us using the form below, or by emailing our support team at support@mjmhoops.co
How much is shipping
Shipping and handling is a flat rate of $5.99 for orders within the USA under $65. Orders over $65 ship completely FREE. For international orders, shipping cost is determined by the destination and weight of the package.
How long until I receive my order?
Domestic Orders: Most of our products ship within 4-5 business days via UPS with a tracking number. Our current average delivery time for US domestic orders is 10-12 days.
International Orders: Most of our international orders ship within 5-7 business days. Our current average delivery time for international orders is 12-21 days.
Can I cancel my order?
Yes, you can cancel your order within 24 hours of ordering. Orders older than 24 hours cannot be canceled. To cancel your order, contact us using the form below or by emailing us at support@mjmhoops.co